

The users can then log on to the computer, and sign in to Microsoft 365 by using the same password. When you reset the users' password, make sure that the User must change password at next logon check box isn't selected.Īfter Active Directory synchronization occurs, the users' computer password in the on-premises Active Directory Domain Services (AD DS) environment is synced to Azure Active Directory (Azure AD). Reset the computer password for the users.Have the users change their computer password.Scenario: Your organization is using password synchronization together with the Azure Active Directory Sync tool See Forgot password to sign in to Microsoft 365, Intune, or Azure. Note If you're copying and pasting the password, make sure that you don't include spaces before or after the password characters. Make sure that the correct password is entered. Note The user ID resembles or If you're not sure what your user ID is, contact your administrator. Make sure that the correct user ID is entered. To resolve this issue, use one of the following methods, as appropriate for your situation. It usually looks like or And check to make sure you typed the correct password.This issue occurs if the wrong user ID or password is entered. Make sure you typed the user ID assigned to you by your organization. When users try to sign in to the Microsoft 365 portal, they receive the following error message: We don't recognize this user ID or password
